Shipping
Products ship within 1-3 business days from the time of receipt of order from Distributor. Method of transit is FedEx Ground or best way. Within the continental US, transit time is 3-5 business days depending on the delivery address. Freight item's transit times are typically 5-7 business days. Shipments to Alaska, Hawaii, Puerto Rico and Canada typically require 7-10 business days. Shipping and Handling charges will be reflected on your Distributor's invoice. Ask about our EZ Ship program.
The following delivery services are available. Consult with your Distributor for more information on cost and availability:
EZ Ship Program
For one low price, we'll ship to you a custom box with custom packaging specifically for the equipment being transported. We'll even include a completed return shipping label. Simply place your equipment in the box/container, seal/close the box/container and call us. Leading Edge will schedule pick up with our carrier. Insurance for full replacement value in the case of loss or damage is included in the EZ Ship price. (EZ Ship is not available for all pieces of equipment)
For one low price, we'll ship to you a custom box with custom packaging specifically for the equipment being transported. We'll even include a completed return shipping label. Simply place your equipment in the box/container, seal/close the box/container and call us. Leading Edge will schedule pick up with our carrier. Insurance for full replacement value in the case of loss or damage is included in the EZ Ship price. (EZ Ship is not available for all pieces of equipment)
Express Delivery
Guaranteed 2nd Day Delivery
Guaranteed Overnight Delivery by 5PM
Lift Gate/Ramp
For freight items only. Enables delivery without a loading dock. DOES NOT include inside delivery.
Inside Delivery
For freight items only. Product is transported from truck to inside of the building.
Set up and Trash Removal
For freight items only. Removal of product from skid, set in place of use and removal of packaging materials and skid.
Receiving a Delivery and Freight Damage
DO NOT sign any Proof of Delivery, Delivery Receipt, or Bill of Lading until all packages have been thoroughly inspected for damage. It is the consignee's responsibility to count & thoroughly inspect all packages upon receipt. Merchandise arriving with external damage should be described to the driver and noted on Proof of Delivery, Delivery Receipt, or Bill of Lading, PRIOR to signing. In case of concealed damage, consignee must have contacted the carrier within two (2) business days of delivery to file a damage claim. Leading Edge and Leading Edge Distributors are not responsible for freight damages, filing a damage claim, or for the consignee failing to file a damage claim within the specified period of time.
Click here for Leading Edge approved packaging guidelines